Delivery Information

Every order is prepared with care and thoughtfully packaged to ensure it arrives safely.

Greetings cards

Our new greetings card collection is available to pre-order. Orders will be dispatched from 6 November 2026. Dispatch refers to when your order leaves us, rather than a guaranteed arrival date.

For UK delivery, postage is £1.95 for one to three cards, £2.45 for four to five, £2.95 for six to ten, £5.50 for eleven to twenty and £8.00 for twenty-one to thirty. Larger orders are calculated at checkout. The final postage cost is shown before payment.

You'll receive an email when your order has been dispatched.

Bespoke commissions

Each bespoke item is made and hand-painted especially for you. Estimated lead times are shown on the relevant product page and, where stated, begin once we have agreed the final design. Please allow additional time for delivery after dispatch.

International delivery

International delivery is available to selected destinations, with the shipping charge displayed at checkout. Local customs duties, import VAT or handling charges may apply on arrival and are the recipient's responsibility unless stated otherwise at checkout.

Questions or delays

If you need something for a particular occasion or have a question about delivery, please email katemacleoddesigns@gmail.com before ordering. I'll contact you promptly if an unexpected delay affects your order. Nothing here affects your statutory delivery rights.